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Once a telecommunications system has been installed and the service is turned on, the challenge for network operators is keeping the system running with minimal downtime, in order to avoid the main source of customer dissatisfaction.
What makes continuous operation a challenge is the fact the telephony applications, from an electrical point-of-view, are sitting ducks for a number of reasons:
- Excess current can enter through almost all items in the subsystem (such as power sources, peripherals, networks, and telephone cables).
- Excess current can destroy vital items in a subsystem (such as silicon items, circuit board traces, and magnetic media).
- Computer telephony subsystems are usually assembled out of components from different manufacturers. As a result, many systems have equipment that handle power and signal grounding in the different ways.
- Phone cables are vulnerable from outside the building to breakage, crosses, lightning, etc., and those cables lead directly to you.
With the incorporation of power protection, these problems are eliminated.
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