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January 19-22, 2009 - 2009 BICSI Winter Conference
Booth 702
Rosen Shingle Creek Resort
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Troubleshooting SentryII on Linux

Description: The SentryII daemon won't start after installing on Suse or Mandrake even though the install seemed to complete successfully

Details:   

  • The install program will sometimes place the .so files in a directory specific to Redhat and in other distributions, they cannot be found. You can test to see if this is your problem by typing the following commands in bash:
  • cd /usr/local/sbin
  • SentryII daemon -c ./SentryII.ini
  • If you see an error message similar to this:
  • SentryII: error while loading shared libraries: libUPSDevice.so: cannot open shared object file: No such file or directory
  • then this is the problem. To correct this problem, simply copy the .so files to the correct directory:
  • cp /usr/local/sbin/*.so /lib
  • Retry the SentryII daemon command above and it should now start the daemon correctly.


Customer Quotes

"EDS turned to MINUTEMAN UPS, which has been an important and trusted vendor for many years.”
---Mary Frances Hoover, Director of Marketing Centers, EDS


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